About The Paper Bag Princess:

The Paper Bag Princess Inc. has been dressing women fashionably since 1993 with the first location in Los Angeles, California and a second boutique in 2002 in Toronto, Canada, Elizabeth Mason’s home town. The Los Angeles boutique, located in the heart of the Interior Design District, caters to a very upscale fashion and entertainment industry community. All of the boutique’s merchandise is chosen carefully by Mason to insure its pristine condition, design integrity and rarity as well as the items ability to transcend contemporary designs seamlessly. The Paper Bag Princess offers beautiful pre-selected fashions and accessories from contemporary designers such as Alaia, Yves St. Laurent, Gucci, Prada, Dolce and Gabbana, Balenciaga, Rick Owens, Chanel, Courregés, Dior, Galliano, Hermés, Jill Sander, Manolo Blahnik, Jimmy Choo, and Brian Atwood to mention only a few, as well as exquisite vintage couture pieces from important design houses such as Chanel, Dior, Charles James, Vionet, Fortuny, Adrian, Helen Rose, Irene, Howard Greer, Ceil Chapman, Galanos, Trigere, Beene, and Kamali, with a focus on primarily the 1930s to present day.

The Paper Bag Princess, Inc. Corporate Policy, Terms and Conditions of Online Sales

Privacy Statement – Refunds – Returns – Shipping – Consignment – Layaway – Conditions

Please read our corporate policy, terms and conditions of sale thoroughly prior to placing your online order. Should you have any questions or concerns feel free to e-mail our online customer service office or contact us directly at 310.385.9036 and speak with one of our associates who will be delighted to answer any of your questions and enhance your online shopping experience with The Paper Bag Princess.

Privacy Statement

The Paper Bag Princess, Inc. enforces a strict confidentiality and operates under the highest code of business ethics. We do not sell or exchange any of our customer’s private information with any outside organizations.

Refunds

It is The Paper Bag Princess, Inc. sincerest intentions to accurately describe an item at all times, and offer only the finest preselected authentic merchandise. However, if an item is found to not be in the condition or size as set forth in its description, the item may be returned for a full refund or credit, EXCLUDING ALL SHIPPING AND INSURANCE CHARGES, only if you contact our customer service office within 24 hours of receipt of the item and the item is returned to The Paper Bag Princess, Inc. within three (3) business days, accepting government holidays.

Refunds will NOT be granted on intimate apparel.

Returns

The definition of condition is understood under The Paper Bag Princess, Inc. Corporate Policy, Terms and Conditions of Online Sales as described, either ‘excellent’, in “like-new” condition, or as specified in the item’s description. We list the size as indicated on the actual item, which may vary by the country of origin. Returns based on discrepancy of ‘condition’ or ‘size’ must be mutually agreed upon by both The Paper Bag Princess, Inc. and the purchaser prior to the issuing of a refund, once all other terms are met.

Note: There will be a 10% service fee for all returns.

Shipping

In an effort to safeguard credit cardholders all items purchased with a major credit card will be shipped only to the address verified as the cardholder’s current billing address, unless pre-authorized by the cardholder’s issuing bank in advance of billing and shipping. No exceptions to this will be granted.

Orders are processed and shipped within one to three business days from the date of transaction.

All items must be shipped back to The Paper Bag Princess, Inc. at the purchaser’s expense via REGISTERED delivery service.

All items must be received by The Paper Bag Princess, Inc. in the exact condition it was shipped in order for the purchaser to be ensured a full refund. When returning an item for refund under the afore mentioned conditions, the purchaser should use the same or comparable shipping container.

All items once shipped to the purchaser are the sole responsibility of the purchaser and therefore it is advisable that the purchaser requests in advance of the shipping, full insurance for the total value of the item from their selected shipping company at the time of purchase. Any damages incurred during the shipping process will be the sole responsibility of the purchaser and it will be up to the purchaser to address the issue of any damages to the item that occurred during shipping with their selected shipper. The purchaser will hold The Paper Bag Princess, Inc. blameless in the event that an item is damaged during shipping.

The Paper Bag Princess, Inc. will uses the highest quality packing materials when shipping all items to the purchaser. The Paper Bag Princess, Inc. and its representatives employ the utmost care and consideration when packaging items for shipment to ensure its safe arrival to the purchaser. The Paper Bag Princess, Inc. uses only recognized, responsible and reliable shippers including Federal Express, UPS and the United States Postal Service.

Consignment

We accept seasonal contemporary merchandise in excellent condition from designers including Alaïa, Balenciaga, Celine, Dior, Dolce and Gabbana, Gucci, Hermés, Jil Sander, Prada, and Yves St. Laurent. We prefer vintage (1900-1980); however, we will take exceptional contemporary pieces.

The Paper Bag Princess loves evening gowns and day dresses. We do not typically take suits or career wear. We cannot accept all merchandise as we have a specific client.

The proceeds are split 60-40 with all consigners. Items may be reduced by 10% after the first thirty days and consigners must give us 60 days to sell merchandise. After this first time period, consigners may pick up merchandise, but most re-consign until their garments are sold.

The Paper Bag Princess takes appointments for consignment in the mornings Monday through Friday before the store opens at noon.

If this time is not feasible for you, we accept images via email info@thepaperbagprincess.com. Please include a short description with designer information as well as any other pertinent information.

Layaway

Client is to pay 40% of listed price as a non-refundable deposit at time of purchase and is to complete payment within 30 days of original deposit, unless alternative terms are agreed to in advance.

If purchaser does not fulfill this agreement for whatever reason, The Paper Bag Princess Inc:

• Reserves the right to run the submitted credit card on file for the remaining balance of said article.
• Reserves the right to return merchandise to sales floor if credit card transaction is declined
• The client agrees to forfeit their deposit if the balance is not paid in full by the end of the term of this layaway, unless alternative arrangements are agreed to and submitted writing prior to the termination of the 30 day terms of this layaway contract.

Conditions

All items for sale on The Paper Bag Princess website have a condition grade assigned to them. The following definitions are Suggested Guidelines for each condition grade. Please note that individual items may have descriptions which contain more specific details about the item’s condition. If you have any additional questions about a specific item’s condition, please feel free contact us to request more information.

New
Never-worn or used item.

Mint
Garment/Item is in perfect original or restored condition. It is not damaged or faded in any way. All original details and decorations are intact and no alterations or changes to the original item have been made.

Excellent
Garment/Item is intact and has been gently-worn or used without any signs of wear or damage. There are no tears, fading, holes, wear spots, fraying or splitting.

Very Good
Garment/Item is intact but the lining, decorations or item details show some signs of wear. There are no tears, fading, holes, wear spots, fraying or splitting.

Good
Garment/Item is intact but the lining, decorations or item details may be damaged or missing. The outside of the item shows no tears, fading, holes, wear spots, fraying or splitting.

Fair
Garment/Item is wearable or usable but may have stains, minor holes and fading, and missing buttons and decorations.

Poor
Design inspiration only. Garment/Item is NOT WEARABLE or USABLE due to the overall condition. Fabric or paper deterioration is evident, or the delicate condition of the item predisposes use other than display, rental for design purposes or private collection.
Purchased items may only be returned for the reasons, mentioned above, “Condition as set forth in the item description”, or, “incorrect size as set forth in the item description”. In other words, items may not be returned if for any other reason the purchaser changes their mind and decides they do not wish to purchase the item because they don’t like it, have found something they like better, something less expensive, or are simply suffering from buyers remorse. Please read all item descriptions thoroughly, as well as completing your due diligence and comparative shopping prior to your purchase. We encourage you to ask all pertinent questions through e-mail or contacting one of our representatives directly.

The Paper Bag Princess, Inc. is a corporation doing business in the state of California therefore all California residences are subject to paying California state sales tax.

The Paper Bag Princess, Inc. is an internationally trademarked company, all information and images contained in this document and on this website are protected and reserved by trademark law worldwide.